Privacy Policy

Welcome to Sport Play Mode (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sportplaymode.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase.
• Transaction Information: Details about products you purchase, payment method, and order history.
• Technical Data: IP address, browser type, device information, and operating system for website analytics.
• Usage Data: Pages visited, time spent on site, and navigation patterns to improve user experience.
• Communication Data: Records of customer service interactions and preferences.

2. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders for sports apparel and equipment
• Provide customer support and respond to inquiries
• Improve our website functionality and user experience
• Prevent fraud and enhance security
• Send transactional emails (order confirmations, shipping updates)
• Comply with legal obligations and enforce our policies
• Analyze trends to better serve our athletic community

3. Data Sharing and Disclosure

We may share your information with trusted third parties only as necessary:

• Payment Processors: To securely complete transactions (Visa, MasterCard, JCB, PayPal)
• Shipping Providers: To deliver your sports gear worldwide
• Service Providers: For website hosting, analytics, and marketing services
• Legal Compliance: When required by law or to protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority:

• All transactions are protected with 256-bit SSL encryption (military-grade security)
• We comply with PCI-DSS standards for payment processing
• Payment details are not stored on our servers after transaction completion
• Regular security audits and system monitoring
• Data is stored on secure servers with limited access

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access, update, or correct your account information
• Request deletion of your personal data (subject to legal requirements)
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Provide personalized content for sports enthusiasts

You can manage cookies through your browser settings, but this may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.